Since all our products are handmade, most of them are made to order. The making usually takes about 2 to 3 weeks depending on the availability of the gemstones.
For items available in stock, the delivery time is 3-4 days and for made to order items, the delivery time is 4 to 5 weeks, including order processing, making and shipping.
Please refer to our “Terms & Conditions” section for more detailed information.
Deliveries are carried out by Fedex or an equivalent courier, Monday to Saturday. The delivery is made to the delivery address indicated by the customer; being specified that it must be the address of the customer's residence, an individual of their choice or a legal entity (delivery to their company). Deliveries cannot be made either to hotels or P.O. boxes.
All our orders are gift wrapped in our beautiful packaging and sent via trackable courier, with a signature required on receipt. If you are not available at the time of delivery, our courier company will leave a note and you will be able to reschedule your delivery for a more convenient time. We will always try and help you as much as possible, so please do inform us of any preferred delivery times or special requests.
We track all of our shipments. Additionally, we will provide you with a tracking number, allowing you to track your order yourself at any time.
We are pleased to offer free delivery for orders in Hong Kong.
We are pleased to offer free international delivery on orders over US$ 1,000.
For orders under US$ 1,000 please refer to the shipping rates below.
Please note, custom taxes and duties are the customers responsibility. The tariffs and taxes related to the delivery are not billed by, nor part of Finnly's responsibility.
International delivery charges:
Delivery zone 1: 40US$
Belgium Bulgaria Canada Denmark Finland
Vatican city state Ireland
Delivery zone 2: 30US$
China Japan Korea Singapore Taiwan Thailand Vietnam
Delivery zone 3: 50US$
Czech Republic Estonia
United Arab Emirates
Delivery zone 4: 70US$
Côte D’ivoire French Polynesia Ghana
Martinique Russian Federation Reunion
If your destination is not listed above, kindly contact us at email@example.com and we are pleased to assist you.