Your cart
Close Alternative Icon


If you are not completely satisfied with your purchase we will be happy to offer you a full refund or exchange. You can return your order within 14 days of purchase. Due to hygienic reasons, earrings are not returnable. Kindly contact Finnly's customer service at before returning your purchase. All returned goods undergo a quality inspection and must be returned in perfect condition, unworn, in their original, undamaged packaging. 

Refunds are processed within 14 days of the receipt of returned items. For all undamaged, unworn and correctly returned products we will refund the original amount minus shipping costs to the original form of payment.  

If you wish to exchange your purchase, this must be done within 7 days of receiving your goods.

Full details of our return policy can be found in our Terms & Conditions.

Please contact our customer service for help with returns, refund or exchange questions at