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We highly value our customers and respect their privacy.  

This privacy policy describes how FINNLY'S FINE JEWELLERY (hereafter referred as FINNLY'S, us, we, and our) collects and uses personal information. Personal information is any data which can identify an individual, which would include your name, postal address and email address.

This privacy policy applies to all persons whose personal information FINNLY's collects and uses in order to fulfil orders for our products, improve your online experience or to communicate with you about our products, services and promotions. This includes customers, suppliers, service providers, visitors of our website and subscribers to our newsletter. Neither your name nor anything personal about you is sold or shared with any non-affiliated company or agency other than as set forth in this Privacy Policy.  Although we are strongly committed to data security and take appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption, the transmission of information via the internet is not completely secure. Therefore we cannot guarantee the security of any data transmitted to our site and any such transmission is at your own risk.

By accessing this Website, you acknowledge the Website Privacy Policy and agree to be bound by the terms thereof and the Terms & Conditions on the Website. If at any time you do not agree to this Privacy Policy, please do not use this Website.

We reserve the right to change or update this Privacy Policy by posting such changes or updates to the Website. Amendments to this Privacy Policy will be posted at and will be effective when posted. It is your responsibility to review any such changes or updates and check the Website from time to time to be sure you understand all terms and conditions, agreements and policies of the Website and are in compliance with them. You can tell if the policy has changed by checking the last modified date that appears at the end of this Privacy Policy. Your continued use of the Website following the posting of any amendment, modification or change shall constitute your acceptance thereof.

Email List - You have the option to sign up for FINNLY'S email list. Whether or not you select this option, your personal information will never be shared with or sold to anyone other than as set forth in this Privacy Policy. Subscriptions to the email list can be cancelled at any time. To be removed from our email list, please email us at including your name and the address in the message, or simply click the unsubscribe button at the bottom of the emails we send you.

Purchases - When you place an order, you will be asked to provide your credit card information. FINNLY'S never stores your credit card information. You will also be asked to provide your postal address in order to complete the purchase process. FINNLY'S will never share these information with anyone other than as set forth in this Privacy Policy.

FINNLY'S uses the information collected for various purposes, including:

  • to complete your purchase transactions
  • to provide the services you request
  • to keep you informed about the status of your orders
  • to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
  • to communicate with you by email, postal mail, telephone, text message, or other means

FINNLY'S does not share, sell or trade your personal information gathered online with any third parties, except with your consent or as described herein. 

FINNLY'S may provide access to your personal information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit FINNLY'S legal liability and protect FINNLY'S rights or to protect the rights, property or safety of visitors of this Website or the public. 

FINNLY'S may work with third parties to: (a) manage a database of customer information; (b) assist FINNLY'S in distributing e-mails; (c) assist FINNLY'S with direct marketing and data collection; (d) provide FINNLY'S data storage and analysis; (e) provide fraud prevention; (f) provide customer service and (g) other services designed to assist FINNLY'S in maximizing our business potential. In this case FINNLY'S requires that these outside companies agree to keep all information shared with them confidential and to use the information only to perform their obligations to FINNLY'S.

FINNLY'S Website use cookies. A cookie is a small piece of information sent by a website that is saved on your hard drive by your computer's browser. Cookies help FINNLY'S remember you when you return to the Website. Cookies also hold information to personalize and enhance your experience and to gather website statistical data, such as which pages are visited, what is included in your shopping cart, the Internet provider's domain name and the addresses of the sites visited immediately before coming to and immediately after leaving the Website. However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. Cookies contain absolutely no personal information. You may disable cookies on your browser. Please review your browser's instructions for doing so.

FINNLY'S may also use "pixel tags", which are tiny graphic images, on the Website. Pixel tags help FINNLY'S analyze users’ online behavior and measure the effectiveness of the Website and FINNLY'S advertising and marketing. FINNLY'S works with service providers that help track, collect, and analyze this information. In addition FINNLY's  may use other analytical tools to evaluate site performance through the use of aggregated data, which contain no personally identifiable information.

Pixel tags or other analytical tools that FINNLY'S may use on the Website may collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Website. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. 

FINNLY'S may also work with businesses that use tracking technologies to deliver advertisements on FINNLY'S behalf across the Internet. These companies may collect information about your visits to the Website and your interaction with our advertising and other communications, but no personally identifiable information is shared with them.

FINNLY'S uses SSL technology, the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately. All credit card transactions occur in a secure area of the Website to protect you from any loss, misuse or alteration of information collected. When you begin the checkout process, you will move into the secure area of the Website. Once you have entered, the page address (URL) will change from “http” to “https” to let you know you are in a secure area. Also, a key or a closed lock will appear in the lower right hand corner of your screen to notify you of this change. You will remain in this secure zone for the entire checkout process. In addition, it is our policy to never send your credit card number via e-mail. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

Unfortunately, despite FINNLY'S best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While FINNLY'S will use every reasonable means to ensure the security of information you transmit through the Website, FINNLY'S cannot guarantee that such information will not be intercepted by third parties. FINNLY'S will, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.

While visiting the Website, you may link to websites operated by third parties or you may have come to the Website using a link found in another website. This does not mean that FINNLY's endorses these websites or the goods or services they provide. FINNLY'S does not make any representations or warranties about any website that may be linked to the Website. Such other websites are independent from FINNLY'S, and FINNLY'S has no control over, or responsibility for, their information, products or activities. In addition, FINNLY'S privacy practices may differ from those of these other websites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that website, not FINNLY'S Privacy Policy. 

You will receive promotional emails from us only if you have subscribed to them. If you do not want to receive e-mail from FINNLY'S you may click on the unsubscribe link at the bottom of any email communication sent by us. Please allow us 10 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

A common Internet scam is known as "spoofing" or "phishing." This occurs when you receive an email from what appears to be a legitimate source requesting personal information from you. Please be aware that FINNLY'S will never send you an email requesting you to verify credit card, bank information, or any other personal information. If you ever receive an email that appears to be from FINNLY'S requesting such information from you, DO NOT respond to it, and DO NOT click on any links appearing in the email. Instead, please forward the email to, so that we can appropriate action and investigate possible Internet fraud.

You hereby authorise FINNLY'S to disclose any of your personal information pursuant to judicial and administrative proceedings, and in connection with law enforcement activities and as otherwise may be permitted by law, to law enforcement or government agencies if FINNLY'S believes the disclosure is necessary or appropriate. You also authorise FINNLY'S to disclose information if FINNLY'S believes the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the Website, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put FINNLY'S at risk for liability.

Except for information necessary to place an order, FINNLY'S does not want you to send to us any confidential or proprietary information through email or otherwise. Any information, materials, suggestions, ideas or comments sent to FINNLY'S will be considered non-confidential, and by submitting the same, you are giving FINNLY'S the absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you.

If you have any questions regarding your privacy or the security on FINNLY'S website, please send an email to and we are happy to assist you.